FAQ
Frequently Asked Questions (FAQ)
What services does Canlaa provide?
We specialize in:
Web Design & Development
Branding & Identity
SEO & Marketing
Content & Social Strategy
E-Commerce Solutions
Maintenance & Support
How do I start a project with Canlaa?
You can reach us through our Contact Us page, email us at info@canlaa.com.my, or WhatsApp us at +60 11-6053 8640. We’ll discuss your needs, prepare a proposal, and guide you step by step.
How long does it take to complete a website?
Project timelines vary depending on scope and complexity. On average, a standard business website may take 1-2 weeks. Larger projects like e-commerce platforms may take longer.
Do you provide custom designs or use templates?
Every website we build is customized to your brand identity. While we may use frameworks for efficiency, the design and strategy are tailored specifically for your business.
Can you help me maintain my website after it’s launched?
Yes! We offer Maintenance & Support packages to ensure your website remains secure, updated, and performing at its best.
Will my website be mobile-friendly?
Absolutely. All our websites are designed with responsive layouts, ensuring a seamless experience on desktop, tablet, and mobile devices.
Do you offer SEO services?
Yes, we provide SEO and digital marketing strategies to help your website rank higher on search engines and attract the right audience.
What are your payment terms?
We usually require a 50% deposit upfront, with the balance due upon completion. For larger projects, we can arrange a milestone-based payment plan.
Can I update my own website after it’s completed?
Yes. We typically build websites on user-friendly platforms (like WordPress), allowing you to update content, images, and products without needing technical skills.
Do you only work with businesses in Malaysia?
No. While we are based in Malaysia, we work with clients worldwide, providing digital solutions that meet international standards.